Omega Movement’s website is a general audience website, intended for users of all ages. We know you care about what information about you is used and shared, and we appreciate your trust in us to that carefully and sensibly. This policy describes the type of information that we may collect, the purposes for which we use the information and how we may share that information. “Omega” means Omega Movement Ltd whose registered office is 68 Arnold Road, London, N15 4JH, UK.
You may call us on: +44 33 0001 1030
Omega is the controller of any personal information gathered by your use of our services. We use a number of suppliers who may process data on our behalf from time to time.
What information is collected by Omega?
For your experience, safety and our insurance we gather information about you including: your name, date of birth, contact information, preferred communication methods, basic physical activity readiness and any aspects of your health that may affect your participation with our services. We also collect information about your visits to us to help us personalise your experience with us. By providing this information to us you are consenting our use in the manner set out in this policy.
We may also collect bank information where you pay online, but this is stored securely in a manner that we can never access your full payment details to ensure that they are always secure. We use third party payment providers, Stripe, who are PCI compliant to ensure your financial data is secure.
We do not knowingly accept information or attendance of anyone under the age of 18 years old.
Our website provider collects data using Google Analytics to give Omega an idea of where our website traffic data comes from and how people use our website. Details on Google Analytics can be found here.
We may ask you to complete surveys about Omega’s service. You do not have to participate and we only review the data in an anonymised manner.
If you contact Omega via our website, we use a third party service HubSpot to collect information about your interests and Mailchimp in the event that you sign up for our mailing list. Both of these services store the data that you submit for Omega records of client management.
Where you are a client who has received Services with Omega we will store your data for 7 years from your last appointment with Omega as required by Omega's insurers for any potential claims. You may have access to this information stored, but this falls under the circumstances where your Right to Request Erasure may be denied: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/
What we do with this information collected?
We use this information to facilitate staff administration, administration of your membership, bookings of classes, retreats and appointments with Omega Movement and other transactions. We may use this information to notify you of service changes, process payments and maintain account records.
We may promote Omega Movement services to you using the information you provide to us, including email or text. If you wish to receive promotional offers please select the opt in button or use one of our website forms to sign up to receive emails.
We use third party software to securely store your data. They perform specific functions to support our services, for example Acuity manages our booking system. Third party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information as permitted by the UK’s implementation of the General Data Protection Regulation 2017 (EU Data Protection Directive 2016/680 ). We do not sell or pass your personal information onto third parties.
You may request what data we have stored about you from email@example.com
Sharing your information
With your consent, other than as set out above, you will receive notice when your information may be sent to third parties and you will have an opportunity not to share the information. For example, when you book a retreat with us we may share some of your information with the retreat venue for them to fulfil their obligations in providing a service to you.
Third Party Links
You may request the following at any time about your data held by us with regards to the services that we provide:
- The right to be informed
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- The right to access
In accordance with the General Data Protection Regulations , you may request a copy of all data that Omega Movement stores about you for a £10 administration fee at firstname.lastname@example.org
Revisions and Queries
You may email us at email@example.com
You may post to us at: 68 Arnold Road, London, N15 4JH, UK
What Are Cookies
For more general information on cookies see this article http://www.wired.co.uk/article/cookies-made-simple
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.